FREQUENTLY ASKED QUESTIONS

• How can i bring the shoes for cleaning?
  You can bring your shoes to our workshop located at Paavli str. 5/2, Tallinn. We are open every workday from 10-19.
 Alternatively you can bring the shoes to Cleanstep sneaker terminal in Viru Keskus bus terminal (-1 floor) to Kingaabi gobbler shop. Otherwise you can send us your shoes via Omniva parcel lockers. Whilst placing the order on our website please choose Omniva transportation method and mark also the locker where we can return the cleaned shoes. After the payment is done, you will receive a confirmation e-mail together with Omniva parcel card to send us your dirty shoes. You can scan the barcode on the card in every Omniva parcel machine to print out the package label.
• How can i pay for your services?
  In our workshop we accept cash or card payments. When ordering from our website you have an option to pay by banklink or with a debit/credit card.
• How long does it take to clean my shoes?
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.
• What are the details of the cleaning process?
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.
• I am afraid that chemicals will ruin my shoes.
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.
• How do you disinfect the shoes?
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.
• How do you restore the form of the shoe?
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.
• Do you mend the shoes?
  After cleaning, the shoes are placed into a specialized technological cabinet with ozone, which neutralizes allergic reactions, fungus, bacteria and other microorganisms that cause unpleasant smell.